HOURS

Flexible: 20-25 hours per week. Ability to take phone calls during normal business hours is a must. Please be prepared to specify your availability and preferred days off.

REQUIRED QUALIFICATIONS

• 1+ years of successful sales and/or customer service experience with professional references
• Strong verbal and written communication skills
• Organizational skills and professionalism as outlined below
• Proactive problem solver
• Proficiency with GSuite
• Access to reliable phone and internet with video calling, and a computer device to support
• Proficient in learning and using a wide variety of technologies

EXPECTATIONS REGARDING ORGANIZATIONAL SKILLS AND PROFESSIONALISM

• Responsiveness to clients and co-workers (e.g. return phone calls, respond to emails and texts, promptly)
• Excellent time-management and organization
• Able to handle a high volume of small yet important tasks
• Excellent record-keeping and filing
• Compliance with company procedures
• Punctuality
• Courtesy
• Cultural awareness and respect for persons of various backgrounds
• Discretion and confidentiality